GUARANTEE: We guarantee our work 100% In the event there is a problem or mistake which was made due to our negligence or error, we will make good the corrections entirely at our expense.

PRIVACY: We treat your information as if it is our own. Please see our Privacy Statement for complete details.

SHIPPING: Shipping charges shown are for the lower 48 United States. Additional charges apply in all other areas. You will be notified prior to us proceeding with your order with the additional amount.

PRODUCTION TIME: On products with no personalized imprint we ship within 48 hours

SHIPPING WITHIN THE UNITED STATES (lower 48 States): All items are sent via ground unless expedited service is requested. Every effort is made to meet your in hands date. However, we are not responsible for delays in transit or those caused by act of God, consequently we cannot guarantee delivery dates. We do ship outside the lower 48 States. You will be notified of all additional fees and same conditions apply.

CANCELLATION FEE: If order is cancelled by client after work has started a cancellation fee will apply to cover all work performed. Minimum $35.00 TERMS: Finance fees of 20% annual will be added to all orders over 30 days due from invoice date. Checks returned for any reason will incur a $25 service charge. All orders with outstanding payments over 60 days from invoice date are subject to collection by an outside agency. All collection costs are borne by purchaser.
RETURNS: Please inspect your order upon delivery. If you have any concerns please notify us within 48 hours of order receipt. While we will try to honor any requests received after 48 hours we cannot guarantee it.